PRIVACY POLICY

Your Privacy is Important

THE BEAUTY STORE is dedicated to safeguarding your personal data. This privacy policy outlines our approach to managing your personal information, and we urge you to review it carefully.

By engaging with THE BEAUTY STORE, including purchasing any of our products or services, you consent to abide by this privacy policy. While you are not obligated to disclose any personal information to THE BEAUTY STORE, failing to do so may impede our ability to interact with you effectively. For instance, if you choose not to provide your delivery address when purchasing our products online, we may be unable to fulfill your order.

Personal Information

2.1 What types of personal information do we hold about you?

The personal information we gather and retain about you varies depending on our interaction with you:

  • Your name, residential and delivery addresses, contact numbers, email addresses, and other electronic contact details.
  • Your date of birth and gender.
  • Details regarding the products and services you've purchased, ordered, inquired about, or acquired through THE BEAUTY STORE.
  • Your credit or debit card particulars and other banking information.
  • Information concerning your beauty preferences or profile.
  • Your opinions and observations about our business, products, and services, shared as a review.
  • Information collected when you access THE BEAUTY STORE website or any of our social media platforms, including, but not limited to, your IP address. Additionally, we may gather other data from these platforms through cookies. A cookie is a small data file that may be transferred to your device when you visit THE BEAUTY STORE website or these other platforms.
  • Details of any feedback you provide, complaints lodged, and specifics of any returned products and refunds issued to you.
  • If you apply to join THE BEAUTY STORE team, particulars of your employment background, educational qualifications, professional credentials, and references.

How does THE BEAUTY STORE gather your personal information?

Generally, THE BEAUTY STORE obtains personal information directly from you when you provide it to us. You may do so by shopping in our stores, purchasing or ordering our services or products on THE BEAUTY STORE website, or participating in our competitions. While we typically collect personal information directly from you, there are instances where we may gather it from other entities or individuals. For example, we might obtain personal information from our affiliated companies.

Additionally, if you apply to join THE BEAUTY STORE team, we may acquire your personal information from individuals whom you designate as referees. We may also obtain personal information about you from other entities or individuals with your consent or if it's impractical to obtain it directly from you.

Why do we need your personal information?

THE BEAUTY STORE gathers, retains, utilizes, and discloses your personal information to facilitate our business operations. Essentially, we do this to ensure the provision of top-notch products and services to you and all our valued customers. This entails collecting, retaining, utilizing, and disclosing your personal information for the following reasons:

  • To deliver THE BEAUTY STORE's products and services to you.
  • To grant you access to THE BEAUTY STORE website, including furnishing you with relevant content on the site.
  • To provide advertising that may be of interest to you, such as details regarding promotions, contests, and events. Unless otherwise specified, we may directly deliver this advertising to you, for instance, via email or text. It may also be presented to you while you're online, regardless of whether you're browsing THE BEAUTY STORE website.
  • To help us determine your preferences regarding products and services.
  • To address any inquiries or grievances you may have and to facilitate refunds or exchanges.
  • To enhance our products, services, THE BEAUTY STORE website, and our social media platforms.

Who we may disclose your personal information to:

We do not trade your personal information with any third parties.

However, occasionally, for the purposes outlined in section 4, THE BEAUTY STORE might disclose your personal information to:

  • Our affiliated companies.
  • Contractors and service providers of THE BEAUTY STORE on a confidential basis, solely for assisting us in managing our operations.
  • Other entities or individuals if mandated or authorized by law to do so, such as informing the authorities to aid in their investigations.
  • Any individual or organization that is party to an agreement with THE BEAUTY STORE for the acquisition of all or part of our business.
  • Any other individual or organization that we have informed you about.

These other entities and individuals we disclose your personal information to may be situated in Australia, New Zealand, Hong Kong, Japan, the European Union, or the United States.

How does THE BEAUTY STORE utilize cookies and IP addresses?

A cookie is a small piece of data that allows us to track and tailor your preferences. We may employ cookies to recognize you as a returning user, thereby personalizing and enriching your experience on any of our websites. Initially, most browsers are configured to accept cookies. However, you have the option to reset your browser to reject all cookies or prompt you before accepting them. If your browser is set to notify you before accepting cookies, you will receive a warning message with each cookie. While you can still use our site if you reject our cookies, certain features may be limited. We utilize cookies to enhance our service to you when you visit our site and ensure its ease of use and navigation. Additionally, we may utilize IP addresses for trend analysis, site administration, traffic pattern tracking, and aggregate demographic information gathering. We may also combine IP addresses with your personal information for credit fraud protection and risk mitigation purposes.

From time to time, our website may utilize services such as Google Analytics, which transmits website traffic data to Google servers. Google Analytics does not identify individual users or link your IP address with any other data held by Google. We utilize reports provided by Google Analytics to gain insights into traffic and usage patterns on our website. By using our website, you consent to Google processing your data in accordance with Google's Privacy Policy.

Google may transmit cookies to its partners and other third parties for its own purposes. For further details on how Google uses data collected from cookies and how you can opt out of this feature, please refer to the relevant section of Google’s Privacy Policy. Additionally, you can explore Google Analytics’ currently available opt-out options here.

You have the right to inquire about your personal information

We are more than happy to provide you with information regarding the personal data held by THE BEAUTY STORE. If you wish to know what information we have, simply reach out to our Customer Service at hello@thebeautystore.au.

THE BEAUTY STORE will respond to your inquiry as promptly as possible. In some cases, we may not be able to disclose certain details, but we will communicate this to you if necessary.

If you believe any of the personal information we possess is incorrect, such as a change in your phone number or email address, please inform us. THE BEAUTY STORE will update our records accordingly, or if there are reasons preventing us from doing so, we will inform you accordingly.

Rest assured, THE BEAUTY STORE will not charge you for providing information about your personal data or for any amendments made to it.

 

 

 

 

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