Delivery Information
Dispatch and delivery
A shipping fee of $10 is charged for any orders under $75 or FREE for orders of $75 or over.
We’ll dispatch orders within 1 to 2 business days. If it’s taking longer than 4 business days, we’ll reach out to let you know.
- Metro: 1-3 business days
- Regional: Please allow an additional 3-4 business days
- Remote: Please allow an additional 5-7 business days
Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods, due to wild weather, or due to other postal service delivery issues that are unforeseen or unavoidable events beyond The Beauty Store’s reasonable control.
Online orders are processed and shipped from Melbourne, Victoria and so we follow any Victorian Public Holidays.
On delivery of the order to the specified delivery address, you will receive your invoice and a delivery note.
For verification purposes, the person accepting delivery at the delivery address may be required to produce a form of identification. Any person other than yourself who receives the products at the delivery address is presumed to be authorised to accept delivery on your behalf. Should no-one be in attendance at the time of delivery, the driver will keep the products and leave a notice at the delivery address to this effect. The delivery service will attempt to contact you in order to arrange for an alternate delivery time. We reserve the right to charge an additional delivery fee should it be required in the circumstances. Our liability for failing to deliver the products timeously is limited to delivery being effected at a later agreed time at no additional charge.
Please arrange that you or your authorised representative is available to accept your purchases at the delivery address and that appropriate access will be made available. On delivery, we will require you or your authorised representative to sign and print your or their name on a duplicate copy of the delivery note, to confirm receipt.